Frequently asked questions
How long do I have access to courses?
Your access is lifetime for personal use. If a course is retired, you keep archived access and downloadable checklists.
Which level should I choose—beginner, intermediate, or advanced?
Beginner focuses on fundamentals and tool safety. Intermediate adds scale and event workflow. Advanced covers installations, artful restraint, and large-budget planning.
Do I need expensive tools or foam?
No foam required. You can start with pruners, tape, chicken wire, and a couple of reusable vessels. We include substitutions for most materials.
Is your ikebana series respectful of traditions?
Yes. We emphasize foundations like line, mass, and space, credit sources, and avoid misrepresenting schools. Our approach is educational and reverent.
Do you offer certificates?
Yes. After completing checklists and quizzes, you can download a certificate of completion suitable for portfolios and client proposals.
What is your refund policy?
We offer a 14-day refund if you have watched less than 25% of the course. Tell us what wasn’t helpful so we can improve.
How can I get feedback on my work?
Upload photos and notes to the course workspace for instructor feedback. We provide prompt, kind suggestions focused on structure and mechanics.
Do you support team or studio licenses?
Yes. Group plans include progress tracking and private Q&A threads. Contact us with your team size and goals.
How do you ensure sustainability?
We prioritize foam-free builds, seasonal stems, and reusables. Business modules include templates for transparent sourcing and waste reduction.