Privacy Policy
1. Who we are
Floral Essencia Studio provides online floristry courses. Contact: [email protected], +1 (415) 555-0137.
2. Data we collect
- Account data: name, email, optional phone.
- Course activity: modules viewed, progress, quiz results.
- Transactional data: purchased courses, billing details (processed by payment providers).
- Technical data: IP address, device/browser information, cookies for preferences (e.g., theme).
3. How we use data
- Provide and improve courses, maintain accounts, and deliver support.
- Send essential service emails (receipts, access updates). You can opt out of non-essential messages.
- Detect abuse and maintain security.
4. Legal bases
We process data under contract (course access), legitimate interest (site security, product improvement), consent (optional communications), and legal obligations (tax/audit).
5. Sharing
We share data with service providers (hosting, analytics, payment) under contracts requiring confidentiality and security. We do not sell personal data.
6. Cookies
We use functional cookies to remember sign-in, cart, fallows, and theme. See your cookie choices in the banner control. You can clear cookies in your browser.
7. Data retention
We keep account and course records while your account is active and as required by law. We delete or anonymize data when no longer needed.
8. Your rights
- Access, correction, deletion.
- Portability and restriction in certain cases.
- Withdraw consent for optional processing.
To exercise rights, email [email protected]. We verify identity before fulfilling requests.
9. Security
We use encryption in transit, access controls, and regular reviews. No method is perfect; report incidents to [email protected].